While our custom products are not eligible for returns due to their personalized nature, we want to ensure your utmost satisfaction. If you are unhappy with the quality of your product or if we have made a mistake, we guarantee to do everything in our power to make it right.
If your product has a defect or the leather patch becomes damaged or detached within 6 months, we will gladly replace it with a new one at no additional cost to you.
In the rare event that we are unable to resolve the issue or if you are unsatisfied with your purchase due to quality concerns or mistakes on our part, we will provide a refund for the affected item.
Please note that our warranty does not cover damages resulting from mishandling, improper care, or normal wear and tear.