Position: Graphic Designer / Customer Service Representative
Location: Brandon, Manitoba
Shift: Monday to Friday - Day Shift - Full Time
Do you have a strong background in Graphic Design and a passion for helping clients bring their ideas to life?

Leatherwood Custom Branding & Workwear is looking for a highly motivated Graphic Designer to join our growing team. If you thrive in a fast-paced, creative environment and enjoy building long-term customer relationships, we want to hear from you!

Position Overview:
You will be the main point of contact for both new and returning customers—assisting them through our product and decoration options, preparing invoices, and working closely with our production team to provide decoration ready art files. You'll play a key role in delivering a smooth, high-quality customer experience from first inquiry to final product delivery.

Key Responsibilities:
Design & Prepare customer provided logos and graphics into production ready files
Handle inbound sales inquiries and proactively follow up with leads
Provide expert guidance on product selection, decoration techniques, and timelines while building strong customer relationships. 
Prepare and provide customers with accurate digital product mockups and designs specific to their brand
Prepare quotes, order forms, and files for the production team
Maintain accurate records in our CRM and internal systems

Qualifications:
Required
Excellent verbal and written communication skills
Highly organized with strong attention to detail and follow-through
Proficient with cloud-based tools, spreadsheets, and email systems
Comfortable managing multiple sales projects and deadlines simultaneously
Experience with Adobe Creative Suite or graphic design software 

Nice To Have
Previous experience with CRM & Production Software
Experience in Inside Sales & Customer Service

 

Compensation:
$18.00–$28.00/hour base salary 
Additional monthly performance bonuses based on sales targets
Health, Vision & Dental Benefits 

Application Deadline: August 15, 2025 

Leatherwood Trading Post is an equal opportunity employer and values diversity at every level. We thank all applicants for their interest; only those selected for an interview will be contacted.